At mbi123, your privacy is our top priority. This document carefully explains how your personal data is collected, used, stored and protected when you use our platform.
Important Note: By using the mbi123 platform, you consent to the collection and processing of your personal data as described in this Privacy Policy. Please read this document carefully before registering or using any mbi123 services.
Mbi123 ("we", "Platform") is committed to protecting the privacy of every user who uses our services at mbi123.vin. This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in user data management.
This document describes the types of data we collect, why we collect it, how we use it, how long we retain it, and your rights as a user. If you have any questions after reading this policy, our privacy team is ready to assist via email at [email protected].
When you register and use the mbi123 platform, we collect the following information:
When you use our platform, our systems automatically record:
In certain cases, we may receive additional information about you from payment service providers we use (such as FPX, Touch 'n Go, GrabPay) for transaction verification and fraud prevention purposes. This information is used solely for those specific purposes and is not shared further.
Mbi123 uses your personal data for the following purposes:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Registration and account management | Name, email address, phone number | Contract performance |
| Identity verification (KYC) | ID documents, personal information | Legal obligation |
| Processing deposits and withdrawals | Financial and banking information | Contract performance |
| Fraud prevention and security | IP address, session data, activity patterns | Legitimate interests |
| Customer support | All related data | Contract performance |
| Regulatory compliance | Identity and financial data | Legal obligation |
| Platform improvements | Anonymised usage data | Legitimate interests |
The security of your personal data is an absolute priority for mbi123 . We implement multiple layers of technical and organisational safeguards to ensure your data is always protected from unauthorised access, misuse or breaches.
All data transmitted between your device and mbi123 servers is protected with 256-bit SSL encryption — the same security standard used by major banking institutions in Malaysia. Sensitive data such as passwords and financial information is stored in encrypted form and cannot be read even by our internal staff.
On the organisational side, access to user data is restricted to staff who genuinely require it to perform their duties. All mbi123 staff who handle user data are bound by strict confidentiality agreements and undergo regular data protection training.
Secure Infrastructure: mbi123 servers are protected by enterprise-grade firewalls, intrusion detection systems (IDS) and round-the-clock security monitoring. All data backups are stored at separate locations with full encryption.
Mbi123 does not sell, rent, or trade your personal data to any third party for advertising or marketing purposes. However, in certain limited situations, we may share your data with the following parties:
In all data sharing instances, mbi123 ensures that third parties are bound by adequate data protection agreements and use the data only for agreed purposes.
Mbi123 uses cookies and similar technologies to enhance the user experience, maintain login session security, and analyze platform usage patterns. Cookies are small text files stored on your device when you visit our website.
You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect mbi123 platform functionality and your gaming experience.
Mbi123 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once you close your account, we will retain your data for an additional period as required by applicable Malaysian law — typically between 5 to 7 years for financial records to comply with tax and anti-money laundering (AML) requirements.
Data that is no longer needed will be securely deleted or anonymised in accordance with established procedures. We do not retain your personal data longer than necessary for the purposes stated in this policy.
As a mbi123 user based in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). We fully respect and facilitate the exercise of these rights.
You may request a copy of the personal data we hold about you at any time.
You may request corrections to inaccurate or incomplete data via your account settings or our support team.
You may request data deletion under certain circumstances, subject to our legal obligations.
You may object to the processing of your data for specific purposes such as direct marketing.
You may request your data in a machine-readable format for transfer to another platform.
You may withdraw consent for data processing at any time without affecting prior processing.
To exercise any of the above rights, please submit a written request to our privacy team at [email protected]. We will process your request within 30 business days from the date of receipt.
While mbi123 implements comprehensive security measures, the security of your account also depends on your own actions. You are responsible for keeping your account password confidential and ensuring that no other party has access to your login credentials.
Mbi123 recommends that you use a strong and unique password, enable two-factor authentication (2FA) available in your account settings, and immediately notify our support team if you suspect any unauthorized activity on your account. Our platform also supports biometric authentication on compatible devices for added security.
In some circumstances, your personal data may be transferred to and stored on servers located outside Malaysia. When this occurs, mbi123 ensures that such transfers are carried out with adequate safeguards through mechanisms such as standard contractual clauses or verification of data protection compliance in the destination country.
We only use cloud service providers and infrastructure that comply with internationally recognised security standards, including ISO 27001 and SOC 2, to ensure your data remains protected wherever it is stored.
The mbi123 platform is strictly limited to individuals aged 18 and above. We do not intentionally collect or process personal data from minors. If we discover that a child's data has been collected inadvertently, we will immediately delete the information and close the relevant account.
If you believe a minor has registered on our platform, please contact us immediately at [email protected] so that we can take the appropriate action.
Mbi123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via email or in-platform notification at least 14 days before the changes take effect.
The "Updated" date at the top of this document indicates when this Privacy Policy was last reviewed. We encourage you to check this page periodically to stay informed about how we protect your information.
If you have any questions, concerns or complaints regarding how mbi123 handles your personal data, please do not hesitate to contact us. Our Data Protection Officer (DPO) team is ready to assist you.
You can reach us by email at [email protected] or via live chat within the mbi123 platform, available 24 hours a day, 7 days a week. For more formal complaints, you may also contact the Department of Personal Data Protection Malaysia, the relevant regulatory body.
For more information regarding our platform's other policies, please refer to Terms and Conditions as well as the Responsible Gaming us.
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The same 256-bit SSL encryption technology used by Malaysia's major banks ensures that all data transmitted to and from the mbi123 platform cannot be intercepted by any party.
Mbi123 operates in compliance with Malaysia's Personal Data Protection Act 2010. Every data collection and processing activity has a clear and lawful legal basis.
We have never and will never sell, rent or trade your personal data to advertisers or third-party data brokers. Your data is used solely for the stated purposes.
You have full control over your personal data. Request access, correct inaccurate information, or delete your account at any time via the account control panel or our support team.
Our AI system monitors all platform activity in real time to detect and prevent any unauthorized access attempts or fraudulent activity before it occurs.
Our Privacy Policy is written in plain language, free of confusing legal jargon. We believe you have the right to know exactly what happens to your data.
Join over 500,000 Malaysian users who trust mbi123 as their digital entertainment platform that puts security and data privacy first. Register for free today and play with confidence.